Student Grievance Handling Procedures

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Teaching - Policies/Content/etc.

Follow this flowchart if you have a complaint or suggestion about any of the following:

  • teaching and assessment policies, procedures, or standards within a unit;
  • the content or structure of an academic program.

Start here
Contact the
Unit Co-ordinator. Or,
if you wish to remain
anonymous, contact the
Guild of Students.
Resolved? Done
Contact the
Dean/Head of School.
Resolved? Done
Contact the
Executive Dean
of the Faculty.

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